Frequently Asked Questions
Everything you need to know about shopping for your little ones at BabyShop.
How do I determine the right size for my child?
We provide a detailed size guide on every product page that includes measurements for height, weight, and age. If you are between sizes, we recommend sizing up for a more comfortable fit as children grow quickly.
What is your return policy for baby clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, certain items like pacifiers and swimwear must be in their original sealed packaging.
Are the fabrics used safe for sensitive newborn skin?
Absolutely. We prioritize organic cotton and OEKO-TEX certified fabrics that are free from harmful chemicals and dyes to ensure maximum comfort and safety for sensitive skin.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Do you offer gift wrapping for baby showers?
Yes, we offer premium gift wrapping and the option to include a personalized handwritten note at checkout. You can also choose to ship the order directly to the recipient without an invoice.